PROBLEM PEOPLE- HOW MANAGE THE
Usually delivers within 2 weeks.
DescriptionThis book gives advice on how to respond to 50 different types of behaviour which can make people's lives sheer misery. The problems are listed alphabetically from the abdicator to the worrier and include the bureaucratic, the flippant, the kowtower, the manipulator, the sarcastic, the vague. For each problem type the author offers four alternative responses: do nothing; alter our perceptions; turn to advantage a problem personality; change the situation. The stimulating techniques he sets out can help everyone to cope with difficult colleagues, subordinates or superiors.
16 January 1992
Earn By Promoting Books
Earn money by sharing your favourite books through our Affiliate programme.Become an Affiliate