Customer services

A Guide to Customer Service Excellence

James Vanantwerp


Voiceless Customer: Why Customers Leave

Fabiola Corvera-Stimeling


Tracks: A Blueprint for Customer Development

J. Capone Michael


The Best Therapy Experience(R)

John Vacovec


Customer Loyalty

Justin Sachs


Customer Obsession: How to Acquire, Retain, and Grow...

Ricardo Pomeranz and Abaete de Azevedo


Introduction to Service

Harry Katzan Jr


When Retail Customers Count

Mark Ryski


Atención básica al cliente. COMT0211 - Actividades auxiliares...

Carlos Alberto Miguel Ángel;Torres Gómez Mateos de Pablo Blanco

Habilidades comerciales. COMT051PO


Connect: How to Use Data and Experience Marketing to Create...

Lars Birkholm Petersen, Ron Person, et al.


How to Start and Run a B&B, 4th Edition

Stewart Whyte



John Christensen, Harry Paul, et al.

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