Customer services

Customer Experience For Dummies

Roy Barnes and Bob Kelleher


Empathy In Action

Tony Bates and Dr. Natalie Petouhoff


Unlocking the Customer Value Chain: How Decoupling Drives...

Thales S. Teixeira and Greg Piechota


Better Customer Service: Simple Rules You Can Apply Today

Edward C. Brewer and Terence L. Holmes


The Offer You Can't Refuse: What If Customers Want More Than...

Steven Van Belleghem


Celebrity Service

Geoff Ramm


Strategic Customer Care: An Evolutionary Approach to...

Stanley A. Brown


Trust-Based Selling

Charles Green


Driving Your Income: How to Maximize Your Income as a...

Kenneth James Lucci


Business Process Mapping Workbook: Improving Customer...

J. Mike Jacka and Paulette J. Keller


What's the Secret?: To Providing a World-Class Customer...

John R. DiJulius


The Best Customer Service Quotes Ever Said

John R Dijulius III

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