Customer services

Sun Tzu Strategies for Selling: How to Use The Art of War to...

Gerald Michaelson and Steven Michaelson


Building Bots with Node.js

Eduardo Freitas and Madan Bhintade


Rules to Break and Laws to Follow: How Your Business Can Beat...

Don Peppers and Ph.D Rogers Martha


Improving Customer Satisfaction, Loyalty, and Profit: An...

Matthew D. Johnson and Anders Gustafsson


Data Mining Techniques in CRM: Inside Customer Segmentation

Konstantinos K. Tsiptsis and Antonios Chorianopoulos


The Stylist & Salon Handbook for Keeping Customers & Making...

Earl O'Kuly, Tate Tatier, et al.


The Customer Catalyst: How to Drive Sustainable Business...

Chris Adlard and Daniel Bausor


The Best Customer Service Quotes Ever Said

John R Dijulius III


Strategic Customer Care: An Evolutionary Approach to...

Stanley A. Brown


Care Packages for Your Customers

Barbara Glanz


International Journal of Customer Relationship Marketing and...

UAE & Tanta Univer UAE United Arab Emirates University School of Business and Economics Riyad (United Arab Emirates University


Customer Genius

Peter Fisk


Trust-Based Selling

Charles Green

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